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Key Takeaways
- AI-driven shopping assistants will power real-time product recommendations, guided purchases, and instant query resolution inside WhatsApp.
- Â Seamless in-chat payments via UPI, Razorpay, or Stripe will make checkout frictionless and boost conversion rates.
- Â Hyper-personalized campaigns using customer data will deliver tailored offers, reminders, and loyalty updates automatically.
- Â Full-funnel integration with CRM and e-commerce platforms will turn WhatsApp into a single hub for discovery, purchase, and support.
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